Ombudsman makes presentation at London Workplace Mediation Forum
17 March 2010
The Ombudsman for the Defence Forces, Paulyn Marrinan Quinn S.C. delivered a presentation to a Workplace Mediation Forum in London on St Patrick’s Day. This Forum was hosted by the Civil Mediation Council (CMC) that promotes and influences the direction of mediation throughout England and Wales.
The Forum focused on mechanisms and practices for dealing with workplace grievances and included contributions from Lord Young (the UK Minister for Postal Affairs and Employment Relations), Mr Clive Lewis (Chair of the CMC) and Mr Keith Mizon (Director of Individual Dispute Resolution at ACAS).
In the course of the Workshop dedicated to focussing on how grievances are handled in a military environment, Ms Marrinan Quinn delivered her presentation titled “The Contribution ADR processes can make in providing a Non-Adversarial Resolution in Workplace Disputes” which provided insights into the structures and operation of an independent Ombudsman for members of the Defence Forces in Ireland. Brigadier General John Donnelly OBE in the course of his presentation, “The new Armed Forces procedures for complaint resolution” outlined recent procedural changes in the British Defence Forces system for dealing with complaints.
The Forum created a vital platform for discussion about the many benefits of non-adversarial approaches to workplace disputes and provided persuasive evidence of the need to address both the financial and human costs in the absence of appropriate procedures.